Customer support
How can we help?
Mateo Suárez Dev creates and operates independent software, apps, and subscription services. This is the shared support route for those products and their billing.
Contact support
Email msdevuy@gmail.com. Include the app name, the email on your account, and a short description of the issue. For billing, include your Paddle order or invoice reference when available—never send card or payment details by email.
Subscriptions, payments, and refunds
Use the Manage subscription or Manage transaction link in your Paddle receipt to view a purchase, cancel a subscription, or access Paddle’s customer portal. You may also contact support for product-access issues or help locating a purchase.
For refunds and withdrawal rights, see the Refund Policy.
App-specific help
Some products may publish their own support routes, product documentation, or status pages. Those app-specific pages remain the best place for feature and account guidance; this shared contact route remains available for billing and general assistance.