Refund policy · Last updated September 20, 2026
Straightforward help for purchases made through Mateo Suárez Dev products.
Paddle is merchant of record for purchases completed through Paddle Checkout. Paddle’s Refund Policy and buyer terms govern refund eligibility and statutory withdrawal rights for those transactions. Nothing on this page limits rights that cannot be excluded under applicable law.
Use the Manage subscription link in your Paddle purchase receipt or the Paddle customer portal. Cancellation stops the next renewal; access normally continues through the end of the current paid period unless the relevant product says otherwise.
Use the refund/support route in your Paddle receipt or visit Paddle.net to request a refund. You may also email msdevuy@gmail.com for help with a product-access problem or locating your purchase.
Include the app name, account email, and Paddle order or invoice reference if available. Do not send card or other payment details by email.
If a material technical issue prevents access to a purchased product, contact support first so we can investigate and try to resolve it. If the issue cannot be resolved, Paddle’s applicable refund process remains available.